Usage & Costs

Usage & Costs is the organization-level view of hosted-credit burn and BYOK activity across providers and workloads.

What You Can See

The page can show:

• hosted-credit burn over time
• hosted vs BYOK activity split
• provider breakdown with hosted vs BYOK visibility
• workload breakdown for chat, voice, and ingestion
• model-level request and token detail
• AI, voice, and ingestion stats

Why This Page Matters

It helps you separate four different problems:

• healthy usage growth
• hosted-credit burn that needs a top-up or auto-recharge
• inefficient model or tool selection
• BYOK activity that should be reviewed in the provider account, not Agero billing

How To Use It Well

Review by time range

Start with 7 or 30 days so you can see patterns, not just noise.

Compare provider and use case

High spend is only useful if you know whether it came from Agero-hosted usage or BYOK, and whether it came from chat, voice, ingestion, or a specific model.

Investigate outliers

If one model or use case jumps unexpectedly, cross-check:

• Playground changes
• Voice Lab usage
• new Sources or re-ingestion bursts
• integration traffic from API Keys

Best Practices

• review costs after every major launch or prompt change
• use provider keys in the organization workspace when BYOK is part of your plan
• watch hosted-credit burn separately from BYOK activity
• review auto-recharge settings if you need hosted workflows to continue without manual top-ups

Related Docs

Analytics

Track conversation health, response speed, and user behavior.

Organization Workspace

Billing, usage, team, provider keys, and agent management.

API Keys

Create and manage keys for chat, retrieve, and ingest use cases.