Pricing

Cloud AI infrastructure for production-ready agents

Pay for platform access, then choose between Agero-hosted credits or BYOK for the workloads you run across APIs, knowledge pipelines, messaging channels, voice, and realtime flows.

Plans package platform access and operational controls. Hosted text, voice, and ingestion usage burns prepaid credits, while eligible BYOK setups keep provider charges on your own account.

Platform focus

  • Runtime

    Hosted execution, streaming, tools, retrieval, and multi-agent orchestration.

  • Knowledge

    Managed ingestion for URLs, sitemaps, files, and future feeds into retrieval pipelines.

  • Channels

    Deploy across web, WhatsApp, Messenger, voice, and API-driven surfaces from one control plane.

  • Operations

    Run production agents with analytics, takeover, usage controls, and admin visibility.

  • Extensibility

    Build with APIs today and grow into BYOK and MCP-ready controls as the platform expands.

How billing works

Separate platform access from workload spend

Pricing-v2 keeps the commercial model explicit: the plan covers the platform, hosted workloads use prepaid credits, and BYOK changes who bills the underlying model usage.

1. Pay for platform access

Plans cover runtime orchestration, channels, analytics, retrieval, and operational controls.

2. Use hosted credits when Agero runs the workload

Hosted text, voice, and ingestion usage burn prepaid credits from one visible balance.

3. BYOK changes who bills model usage

With BYOK, the underlying provider bills your model or voice usage directly instead of Agero credits.

4. Hosted usage pauses when credits run out

When hosted balance is insufficient, new hosted requests hard-stop until you top up or auto-recharge succeeds.

Free

$0/mo

Evaluation and early platform validation

Teams validating the runtime, APIs, ingestion flow, and initial hosted-usage fit before launch.

  • 1 agent
  • 1 seat
  • Core ingestion workflows
  • Web deployment surface
  • Basic API evaluation access
Start free

Build

$99/mo

First production workflows

Technical teams shipping their first production-grade AI workflows with hosted credits or ongoing BYOK.

  • Up to 3 agents
  • Up to 3 seats
  • Ingestion CRUD API access
  • Custom tools
  • Basic analytics
  • Webhook channels
Choose Build

Launch

$249/mo

Multi-channel operations

Teams operating customer-facing agents across channels, handoff flows, and higher hosted usage volumes.

  • Up to 10 agents
  • Up to 10 seats
  • Web, WhatsApp, and Messenger
  • Human handoff and escalation support
  • Richer usage and operational visibility
  • Custom domain and branding controls
Choose Launch

Contact Sales

Custom

Capacity, controls, and procurement support

Teams that need more scale, dedicated support, or advanced commercial terms.

  • 10+ agents
  • 25+ seats
  • All current channels
  • Higher ingestion and sync limits
  • Onboarding support
  • Security, DPA, and procurement review
  • Custom commercial terms
Contact sales

FAQ

Commercial terms built for launch

Pricing is organized around platform access, hosted-credit usage, and BYOK. Hosted workload limits act as safety ceilings rather than bundled usage freebies.

What am I paying for?

Plans package platform access: runtime execution, ingestion, retrieval, channels, analytics, operational controls, and extensibility. The web widget is one deployment surface inside that platform.

How does hosted usage billing work?

Hosted text, voice, and ingestion usage burn prepaid credits from one visible balance. Purchased credits are stackable and non-expiring, and promo credits are spent first when present.

What changes when I bring my own key?

BYOK routes model or voice charges to your own provider account instead of Agero-hosted credits. You still pay for platform access, controls, and supported deployment surfaces.

What happens when hosted credits run out?

Hosted requests hard-stop when the visible balance is insufficient. Plan limits still act as platform guardrails, and auto-recharge is available if you want to replenish credits automatically.

Small print

  • Prices shown in USD.
  • Prices exclude applicable taxes unless stated otherwise.
  • Subscriptions renew automatically until canceled.
  • Cancel before renewal to avoid the next billing cycle.
  • Hosted text, voice, and ingestion usage burns prepaid credits from one visible balance.
  • Hosted text, voice, and ingestion limits still act as plan safety ceilings.
  • Ongoing BYOK support starts on paid tiers. Free evaluation access may be limited.
  • Hosted usage pauses when credits are insufficient until you top up or auto-recharge succeeds.
  • Agero is a product of MAD Software

Need a larger rollout?

Contact Sales covers higher agent counts, procurement review, onboarding support, and custom limits.

Contact sales

Agero is a product of MAD Software