Free
Evaluation and early platform validation
Teams validating the runtime, APIs, ingestion flow, and initial hosted-usage fit before launch.
- 1 agent
- 1 seat
- Core ingestion workflows
- Web deployment surface
- Basic API evaluation access
Pricing
Pay for platform access, then choose between Agero-hosted credits or BYOK for the workloads you run across APIs, knowledge pipelines, messaging channels, voice, and realtime flows.
Plans package platform access and operational controls. Hosted text, voice, and ingestion usage burns prepaid credits, while eligible BYOK setups keep provider charges on your own account.
Platform focus
Runtime
Hosted execution, streaming, tools, retrieval, and multi-agent orchestration.
Knowledge
Managed ingestion for URLs, sitemaps, files, and future feeds into retrieval pipelines.
Channels
Deploy across web, WhatsApp, Messenger, voice, and API-driven surfaces from one control plane.
Operations
Run production agents with analytics, takeover, usage controls, and admin visibility.
Extensibility
Build with APIs today and grow into BYOK and MCP-ready controls as the platform expands.
How billing works
Pricing-v2 keeps the commercial model explicit: the plan covers the platform, hosted workloads use prepaid credits, and BYOK changes who bills the underlying model usage.
1. Pay for platform access
Plans cover runtime orchestration, channels, analytics, retrieval, and operational controls.
2. Use hosted credits when Agero runs the workload
Hosted text, voice, and ingestion usage burn prepaid credits from one visible balance.
3. BYOK changes who bills model usage
With BYOK, the underlying provider bills your model or voice usage directly instead of Agero credits.
4. Hosted usage pauses when credits run out
When hosted balance is insufficient, new hosted requests hard-stop until you top up or auto-recharge succeeds.
Free
Evaluation and early platform validation
Teams validating the runtime, APIs, ingestion flow, and initial hosted-usage fit before launch.
Build
First production workflows
Technical teams shipping their first production-grade AI workflows with hosted credits or ongoing BYOK.
Launch
Multi-channel operations
Teams operating customer-facing agents across channels, handoff flows, and higher hosted usage volumes.
Contact Sales
Capacity, controls, and procurement support
Teams that need more scale, dedicated support, or advanced commercial terms.
FAQ
Pricing is organized around platform access, hosted-credit usage, and BYOK. Hosted workload limits act as safety ceilings rather than bundled usage freebies.
Plans package platform access: runtime execution, ingestion, retrieval, channels, analytics, operational controls, and extensibility. The web widget is one deployment surface inside that platform.
Hosted text, voice, and ingestion usage burn prepaid credits from one visible balance. Purchased credits are stackable and non-expiring, and promo credits are spent first when present.
BYOK routes model or voice charges to your own provider account instead of Agero-hosted credits. You still pay for platform access, controls, and supported deployment surfaces.
Hosted requests hard-stop when the visible balance is insufficient. Plan limits still act as platform guardrails, and auto-recharge is available if you want to replenish credits automatically.
Small print
Need a larger rollout?
Contact Sales covers higher agent counts, procurement review, onboarding support, and custom limits.
Contact salesAgero is a product of MAD Software